24translate GmbH is responsible for this website, and we strive to make it accessible to everyone.
This statement explains how the website complies with the German law on the accessibility of digital public services, what known accessibility issues exist, and how you can report any shortcomings to us.
We aim to make all our digital services – including this website and our app – accessible to all users, regardless of ability.
Our accessibility efforts include technical, linguistic, and educational aspects, and we continuously work to improve areas that are not yet fully accessible.
If you require information in a different format than what is displayed on the website, please contact us – we will be happy to assist you.
We are constantly working to improve the accessibility of our website.
If you discover any problems or shortcomings, or believe that we are not complying with legal accessibility requirements, please let us know.
Your feedback is valuable and helps us identify and correct issues.
Contact us:
📧 Email: service@24translate.de
📞 Phone: +49 (0)40 851 898 0
The Federal Government Commissioner for Matters relating to Persons with Disabilities (Die Beauftragte der Bundesregierung für die Belange von Menschen mit Behinderungen) and the Monitoring Body for Accessibility of Information Technology (Überwachungsstelle des Bundes für Barrierefreiheit von Informationstechnik) are responsible for monitoring compliance with accessibility laws in Germany.
If you are not satisfied with how we handle your feedback, you can contact the supervisory authority directly.
Link: Website of the Monitoring Body for Accessibility of Information Technology
Most pages meet legal requirements, but we cannot guarantee that there are no deficiencies.
We are continuously working to address known issues.
Known issues:
To improve the accessibility of our website and digital services, we are taking the following actions:
We regularly review our website and digital services to identify and resolve accessibility problems.
Our accessibility statement is updated quarterly to reflect progress and planned improvements.
We are adjusting text and color contrasts on pages where requirements are not met to ensure better readability.
High-contrast modes are being implemented for users who need them.
We optimize all pages for mobile devices to ensure accessibility and user-friendliness across all platforms.
We test the responsiveness of our website on various mobile devices.
We continuously improve our website through internal assessments and external independent reviews.
An internal reference group – consisting of individuals with varying accessibility needs – regularly tests both existing and new functions.
We also conduct external user tests to gather independent feedback and identify further improvement opportunities.
Our staff receive ongoing training in accessibility standards and best practices.
We stay up to date with the latest accessibility guidelines and technologies to continuously enhance our accessibility strategy.
This accessibility statement was last updated on May 30, 2024.